Winning Calls: Telesales
5 Sessions
40 Actions
44 Minutes
Banner
Banner
Banner
About
Tagline
Description
{{name}}, welcome to Winning Calls 🎉
As a Smollan telesales agent, your role is pivotal in connecting customers with solutions while creating exceptional experiences. This programme is designed to guide you through every step of the telesales process, made up of 3 sessions:

  • Session 1: What Makes a Successful Sales Agent?
  • Session 2: Steps to Prepare for a Sales Call
  • Session 3: Mastering Objections and Closing Sales

You will learn how to:
  • Build a strong foundation to becoming a successful agent.
  • Engage with customers.
  • Use techniques that will help you overcome challenges and close sales effectively.

By the end of this programme, you will:
  • Understand what it takes to become successful in your role.
  • Master the art of preparing for impactful sales calls.
  • Confidently handle objections and close deals.
  • Know how to use different strategies to close sales and build relationships.
  • Apply practical tools to excel in your role.

Let’s dive in and start this journey toward telesales excellence! 🚀
About the Author
author
Smollan People Development Team
Content
play arrow
Session 1
What makes a Successful Sales Agent?
play arrow
Session 2
Preparing for a Sales Call
play arrow
Session 3
Handling Objections, Making & Recording the Sale
play arrow
Session 4
Wrap Up & Feedback
play arrow
Session 5
Assessment