6. Mastering the Art of Face-to-Face Customer Service Learning Bite
1 Sessions
9 Actions
30 Minutes
About
Tagline
Build Trust, Loyalty & Relationships.
Description
{{name}}, welcome to this Learning BITE!
The purpose of this session is to allow you to take a moment to reflect on face-to-face customer service, and understand the true art and science when it comes to providing excellent service!
What will you learn, {{name}}?
- How to make impactful first impressions.
- Navigating difficult situations.
- Providing personalised service.
- How to transform satisfied customers into loyal patrons.
Who is the training for?
The whole Smollan Family.
Click START to take a meaningful step into understanding the art and science of customer service!
About the Author
Smollan People Development Team
Content
Session 1
The Cornerstone of Business Success