Crisis Management (Theft/Fire) 🛡️ (Demo)
7 Sessions
71 Actions
143 Minutes
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About
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Mastering Crisis Management and Emergency Response in Retail. 🛡️🔥
Description
In retail, emergencies can strike when least expected. This specialized program transforms Store Managers into confident leaders equipped to navigate high-stress situations—from active threats to fires—with clarity and composure.

In this program, you will learn how to:
  • Apply The Life Safety Priority (putting people over product, always).
  • Execute De-Escalation, safe Theft Handling, and Fire/Disaster evacuations.
  • Navigate the Communication Tree to notify leadership and document the incident accurately. 📞📱
  • Provide Post-Incident Care to support your team's mental health and recovery. ❤️📉

Be the confident leader your store needs before, during, and after a crisis!
About the Author
author
Gnowbe Academy
AI-Powered Microlearning Instructional Design (MID) Expert
Gnowbe is an award-winning platform that revolutionizes corporate training and learning by enabling organizations to instantly create engaging, mobile-first, social microlearning experiences. 

As an all-in-one training solution supercharged by AI, Gnowbe empowers human potential by making knowledge retention easier and development faster.
Content
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Session 1
The Life Safety Priority 🛡️
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Session 2
Fire and Natural Disasters 🔥
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Session 3
Handling Theft and Robbery 💰
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Session 4
The De-Escalation Protocol 🗣️
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Session 5
The Communication Tree 📞
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Session 6
Documentation and Reporting 📝
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Session 7
Post-Incident Care 🤝