Speed-Reading Body Language 👁️ (Demo)
7 Sessions
71 Actions
141 Minutes
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Read the room, then the lead. Master the silent language of sales. 🛍️🚀
Description
In the fast-paced world of retail, what a customer doesn't say is often the most important thing. This program empowers Frontline Sales Associates to "listen with their eyes," elevating emotional intelligence to turn every floor interaction into a seamless connection.

In this program, you will learn how to:

  • Quickly identify if a shopper is in Browsing Mode or Mission Mode.
  • Spot hidden Interest Signals (tactile engagement) and Discomfort Cues (impatience).
  • Use the psychological technique of Mirroring to build instant trust.
  • Perfect your approach timing to completely eliminate awkward "hovering." 🚶‍♂️🎯

Boost your emotional intelligence and turn every interaction into an opportunity by mastering the silent art of body language! 🛍️🤝
About the Author
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Gnowbe Academy
AI-Powered Microlearning Instructional Design (MID) Expert
Gnowbe is an award-winning platform that revolutionizes corporate training and learning by enabling organizations to instantly create engaging, mobile-first, social microlearning experiences. 

As an all-in-one training solution supercharged by AI, Gnowbe empowers human potential by making knowledge retention easier and development faster.
Content
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Session 1
The Power of Observation 👁️
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Session 2
Browsing vs. Mission Mode
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Session 3
Spotting Interest Signals 🏷️
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Session 4
Reading Discomfort Cues ⌚
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Session 5
Mirroring Customer Energy ⚡
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Session 6
Perfecting Your Approach 🚀